Blog
Notes from the after-hours desk.
Practical guidance on coverage, triage, and running a practice — written by the licensed team behind VetWise.
Choosing an after-hours answering service: 5 questions to ask
Software queue, generic call centre, or licensed clinical coverage? Five questions that reveal which after-hours service will actually protect your clients — and your practice.
The $88,000 Problem: How After-Hours Calls Slip Away
A four-vet practice can leak roughly $88,000 a year in after-hours calls that go to the ER instead of back to the practice. Here’s where the number comes from — and how a licensed triage line changes it.
RVT Scope of Practice: What a Vet Tech Can and Can’t Do
Diagnosis, prescribing, and surgery belong to the veterinarian — but a credentialed RVT can do a great deal on an after-hours line. A plain-language look at scope, delegation, and the state patchwork.
RVT Triage, Explained: What Happens on Your After-Hours Line
The phone rings at 11:40 p.m. Here’s exactly what a licensed RVT does in the next ten minutes — and how it decides whether your client is back at your clinic tomorrow or at the ER tonight.
Veterinary Telemedicine Regulations 2026: State-by-State VCPR Guide
Telemedicine is legal in every U.S. state and Canadian province — but the VCPR rules vary sharply. A 2026 guide to telehealth vs telemedicine vs teletriage, virtual-VCPR states, and what you can do without a VCPR.