24/7 · Licensed RVTs & Veterinarians
After-hours veterinary answering — by real RVTs & veterinarians, 24/7.
When your practice closes, licensed RVTs and veterinarians take your calls, triage every patient, and book non-emergencies straight into your next-morning schedule. Your clients stay yours.
- Trusted by 1,600+ practices
- Licensed RVTs & veterinarians
- Founded by veterinarians, 2018
The after-hours gap
The calls you miss at 9 PM are the clients you lose by morning.
After hours is where practices lose the most. When a worried owner can't reach you, they don't wait — they rush to the emergency hospital, and many never come back. Every unanswered call is a patient, a relationship, and revenue walking out the door.
a typical practice leaks through unanswered after-hours calls
of clients who go elsewhere after hours don't return
How it works
You go home. We pick up. Your schedule fills itself.
- 01
We answer as your practice.
Your calls forward to us after hours. A licensed RVT or veterinarian answers in your name — clients feel cared for by you.
- 02
We triage every patient.
Real professionals assess urgency. True emergencies go to the ER; everything else is calmed, advised within scope, and handled.
- 03
We book them back to you.
Non-emergencies land in your own next-morning schedule. You wake up to a full calendar, not a stack of missed calls.
No new software for your team to learn. No overnight shifts to staff. It works with the phone number you already have.
Why VetWise is different
Other platforms give you software. We give you professionals.
A chatbot can't calm a frightened owner at 2 AM. A video queue can't tell a real emergency from a scare. VetWise is staffed by licensed RVTs and veterinarians — trained people who represent your practice with the same care you would. Technology makes us efficient. People make us different.
| VetWise | Software-only | |
|---|---|---|
| Answered by licensed RVTs & veterinarians | ||
| Books into your own schedule | ||
| Speaks in your practice's name | ||
| Real clinical triage, in scope |
Two ways to work with us
Start with VVS. Add Relay when you're ready.
VVS is round-the-clock triage by licensed RVTs and veterinarians. Relay adds your own DVMs' telemedicine, your pricing, and next-day booking straight into your calendar.
| VVS | Relay | |
|---|---|---|
| 24/7 licensed RVT & veterinarian triage | ||
| Your DVMs handle after-hours telemedicine | ||
| You control what clients pay | ||
| Next-day visits booked into your calendar | ||
| Answered as your practice |
The math
Stop paying to lose the clients you already have.
Every retained after-hours client is revenue you keep and a bond you protect. Practices use VetWise to recover the calls they were quietly losing — and to give their teams their nights back.
“Our veterinarians and team would like to express our thanks to all involved in setting up and developing VetWise. Life has been so much more relaxed; we have weekends, evenings, nights to sleep without interruption. And all the while, our patients are in good hands. VetWise is motivated to find solutions and adjust, quick in responding, and patient history reports sent to our hospital are detailed and show great care for the patient. Switching to VetWise has been a no-brainer for our hospital and we highly recommend VetWise.”
Who's answering
Built by veterinarians, for veterinary teams.
VetWise was founded in 2018 by Dr. Sharon Quinn and a team of veterinarians who lived the after-hours problem themselves. We're not a tech company that discovered vet med — we're vet med that built the coverage we always wished we'd had. More than 1,600 practices trust us with their after-hours calls.
Every practice is different
Let's talk about your after-hours calls.
Fifteen minutes. We'll look at your call volume, show you exactly how coverage would work for your practice, and answer every question. No pressure, no scripts — a real person, not a sales pitch.
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Before you ask