About VetWise
VetWise gives veterinary practices real after-hours coverage — licensed RVTs and veterinarians who answer your phones, assess with clinical judgment, and make sure your clients come back to you the next morning.
Why we exist
When a practice closes, worried owners still call. We built VetWise so those calls reach licensed RVTs and veterinarians who assess the situation, route true emergencies to the ER, and send every non-emergency case back to your practice the next morning — protecting the relationships you've spent years building.
Our story
VetWise was founded in 2018 by a team of veterinarians and operators who knew the after-hours gap firsthand. We're not a tech company that discovered veterinary medicine — we're veterinary medicine that built the coverage we always wished we'd had. Today more than 1,600 practices trust us, and our team has handled over 750,000 live calls.
Leadership
Co-Founder, CEO & Medical Director
A practicing veterinarian with two decades of clinical experience and a practice owner herself — Dr. Quinn owns two companion-animal hospitals in the Toronto area and is a longtime advocate for innovation in veterinary medicine. She sets VetWise's clinical standards.
President
Jeremy leads technology and operations. He previously founded and bootstrapped Prompt Alert, a healthcare communications platform acquired by Stericycle in 2014, and went on to serve as CTO of Stericycle's communications division.
What we stand for
Every call is handled by a licensed professional held to real clinical standards, with recorded call reviews and continuous training.
We work in your name, on your protocols. Your clients stay your clients.
A frightened owner at 2 AM deserves a calm, capable human — not a script or a queue.
Clear documentation, honest triage, and medical records you can rely on.
The service keeps evolving around what practices actually tell us they need.
We got into this because we love veterinary medicine and the teams who practice it.
Work with us
Fifteen minutes with a real person — we'll walk through your call volume and show you exactly how coverage would work. No pressure, no sales script.
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